What is osTicket?

osTicket is a widely used open source support ticket system. It routes enquiries from email, web forms and phone into a single multi agent helpdesk with custom fields and automation.

Visit the official osTicket website →  ·  Source code

Key facts

CategoryHelpdesk & Support
Best forTeams running a free support helpdesk
LicenceFree and open source
InstallationOne click, no setup
Official siteosticket.com

Highlights

Ticket routing

Custom fields

Multi agent support


osTicket FAQs

Common questions about running osTicket on our hosting, answered.

What is osTicket?
osTicket is a widely used open source support ticket system. It routes enquiries from email, web forms and phone into a single multi agent helpdesk with custom fields and automation.
Can I install osTicket with one click?
Yes. osTicket installs in a single click from your hosting control panel, with no manual setup, and is ready to use in seconds.
Is osTicket free to use?
Yes. osTicket is free and open source, so there are no licence fees to run it on your hosting.
What hosting do I need for osTicket?
osTicket runs on our web hosting and managed cloud plans, both with free SSL, daily backups and one-click installs included.


Install osTicket in one click

osTicket is included with every hosting plan, ready to install in seconds with free SSL, daily backups and expert support.

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